He promises that it is more canonical and less apocryphal. Mark’s second book, A Seat at the Table: IT Leadership in the Age of Agility, was about the role of IT Leaders, Agility, and unusual types of pasta. Mark is the author of The Art of Business Value, which – he is proud to report – has been labeled by his detractors “The Ecclesiastes of Product Management,” and “Apocryphal.” The book takes readers on a journey through the meaning of bureaucracy, the nature of cultural change, and the return on investment of an MBA degree, on the way to solving the great mystery … what exactly do we mean by business value and how should that affect the way we practice IT? With a BS in computer science from Yale, a master’s in philosophy from Yale, and an MBA from Wharton, Mark is either an expert on the business value of IT or else he just thinks about it a lot. Mark speaks frequently on innovation, bureaucratic implications of DevOps, and using Agile processes in low-trust environments. He is pretty sure that when he was the CIO of Intrax Cultural Exchange he was the first person ever to use business intelligence and supply chain analytics to place au pairs with the right host families. As the CIO of US Citizenship and Immigration Services, he provoked the federal government into adopting Agile and DevOps practices. As an Enterprise Strategist for Amazon Web Services, he uses his CIO experience to bring strategies to enterprises or enterprises to strategies, and bring both to the cloud.
He has been an IT leader in organizations small and large, public, private, and nonprofit. Mark Schwartz is an iconoclastic CIO and a playful crafter of ideas, an inveterate purveyor of lucubratory prose.
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